Assurance Documents
Warranty
FURNITUREWORKS MANUFACTURING COMPANY
LIMITED LIABILITY WARRANTY
FurnitureWorks Manufacturing Company (hereinafter “FW”) warrants our products to be free of manufacturing defects in materials and workmanship under normal use in a commercial setting for a period of two (2) years from the date of the original invoice. This warranty does not apply to any item that is damaged due to misuse, negligence, improper maintenance, repair by the customer or any other party, improper cleaning or stain prevention, beverages, humidity, alteration, abuse, accident, acts of God or abnormal use. Products that are modified by others in any way are not warranted. FW does not warrant product designs submitted by third parties and is not responsible for any defects resulting from such designs. Normal softening and flattening of foam is not considered a defect. This warranty only covers workmanship and labor, and it does not apply to any COM/COL fabrics or other materials provided by the customer or any other vendors regardless of how FW used those fabrics and/or materials in the manufacture of the purchased product. The FW warranty does not apply to any damages in conjunction with shipment of any product via third-party carrier.
This warranty is your sole remedy and applies to the original purchaser only. The liability of FW under this warranty shall be limited to the repair or replacement of the warranted product or making an appropriate purchase price adjustment, at the sole discretion of FW. In no event shall FW be responsible for lost profits, loss of revenue or for any other amounts other than the repair, replacement or price adjustment determined to be adequate by FW. To obtain service under this warranty, defects must be reported to FW within the period of the warranty and a copy of the original invoice must be included for any claim to be valid. This warranty is void and unenforceable if a warranty claim is not made and adequately documented within 48 hours of discovery of the claim.
FURNITUREWORKS MANUFACTURING COMPANY MAKES NO IMPLIED WARRANTIES AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURNITUREWORKS MANUFACTURING COMPANY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES, INCLUDING LOSS OF REVENUE, REGARDLESS OF WHETHER OR NOT THEY WERE ANTICIPATED, AND WHETHER ARISING FROM BREACH OF ANY WARRANTY, NEGLIGENCE OR FOR ANY OTHER REASON. NO OTHER WARRANTIES SHALL APPLY, WHETHER ARISING BY LAW, COURSE OF DEALING, USAGE OF TRADE, OR OTHERWISE
Privacy Policy
FurnitureWorks Manufacturing
Last Updated: October 16, 2026
At FurnitureWorks Manufacturing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact our team, or interact with our online services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
FurnitureWorks Manufacturing specializes in furniture manufacturing solutions for the hospitality and commercial industries.
This Privacy Policy applies to the FurnitureWorks Manufacturing website and the information collected through our online services.
2. Information We Collect
We may collect personal information when you interact with our website, submit an inquiry, request information about our products or services, or communicate with our team.
The information we collect may include:
Contact Information: Your name, email address, phone number, company name, and other details you voluntarily provide.
Business Information: Details regarding your business, project requirements, furniture needs, or service inquiries.
Website Usage Information: Your IP address, browser type, device information, pages visited, and general website activity.
Communications: Information you provide through contact forms, emails, or other communications with FurnitureWorks Manufacturing.
We collect this information to respond to inquiries, provide relevant product and service information, improve our website, and support our business operations.
3. How We Use Your Information
The information collected through our website may be used for the following purposes:
Responding to questions, inquiries, and requests for information.
Providing information about our furniture manufacturing capabilities, products, and services.
Communicating with prospective and existing customers regarding projects or business opportunities.
Improving website functionality, user experience, and customer service.
Sending company updates, promotional materials, or marketing communications when permitted by applicable law.
Maintaining website security and preventing fraudulent or unauthorized activity.
Complying with applicable legal obligations.
We use personal information only for legitimate business purposes and in accordance with applicable privacy laws.
4. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, enhance your browsing experience, and better understand how visitors interact with our content.
Cookies are small text files stored on your device when you visit a website.
These may include:
Essential Cookies: Necessary for basic website functionality and security.
Analytics Cookies: Help us understand website traffic, visitor behavior, and opportunities for improvement.
Functional Cookies: Remember certain preferences to improve your browsing experience.
Marketing Cookies: May be used to measure the effectiveness of advertising and marketing efforts.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using nonessential cookies.
5. Contact Forms and Business Inquiries
When you submit a contact form or request information through our website, we may collect the information you provide, including your name, company, email address, phone number, and details about your inquiry.
This information is used to communicate with you, answer questions, provide product or service information, and assist with potential business opportunities.
We may retain these communications for business recordkeeping, customer service, and follow-up purposes.
6. Embedded Content From Other Websites
Our website may include embedded content from third-party websites, such as videos, images, maps, or other media.
Embedded content from external websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect information about you, use cookies, implement tracking technologies, or monitor your interactions with their content.
FurnitureWorks Manufacturing does not control the privacy practices of third-party websites and encourages visitors to review their respective privacy policies.
7. How We Share Your Information
FurnitureWorks Manufacturing does not sell or rent your personal information to third parties for their independent marketing purposes.
We may share personal information with trusted third-party service providers who assist with our business operations, including:
A. Website hosting and maintenance providers.
B. Email and communication service providers.
Customer relationship management and business software platforms.
Website analytics and marketing service providers.
Other vendors supporting our website or customer communications.
These service providers are authorized to use personal information only as necessary to perform services on our behalf, subject to applicable contractual and legal requirements.
We may also disclose personal information when reasonably necessary to comply with applicable laws, respond to legal requests, investigate potential fraud, protect website security, or safeguard the rights and safety of our company, customers, and the public.
8. How Long We Retain Your Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, or enforce applicable agreements.
Information submitted through contact forms or business inquiries may be retained for customer service, communication, and business development purposes.
When personal information is no longer required, we take reasonable steps to securely delete or otherwise dispose of it.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
A. Requesting access to the personal information we maintain about you.
B. Requesting corrections to inaccurate or incomplete personal information.
C. Requesting deletion of your personal information, subject to applicable legal exceptions.
D. Requesting information about how your personal data is collected, used, or shared.
Opting out of certain marketing communications.
To exercise any applicable privacy rights, please contact FurnitureWorks Manufacturing using the contact information provided on our website.
We may need to verify your identity before processing certain requests.
10. Data Security
FurnitureWorks Manufacturing takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to maintain appropriate safeguards, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
11. Third-Party Websites
Our website may contain links to websites operated by third parties.
FurnitureWorks Manufacturing is not responsible for the content, security, or privacy practices of external websites.
We encourage visitors to review the privacy policies of any third-party websites they access through links on our site.
12. Children’s Privacy
Our website is intended for business and general informational purposes and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it in accordance with applicable law.
13. Changes to This Privacy Policy
FurnitureWorks Manufacturing reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business practices, website functionality, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically to remain informed about how we protect their information.
14. Contact Us
If you have questions about this Privacy Policy, our website practices, or how your personal information is handled, please contact FurnitureWorks Manufacturing through email at Sales@FWManufacturing.com.
We welcome your questions and are committed to addressing privacy-related inquiries in a timely and professional manner.